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Plan and Limits

Your plan sets how much the tenant holds, how fast it can be called, and which features it includes. Settings → Plan in the console shows your plan and every limit that applies to you.


What the Plan Tab Shows​

SectionFieldMeaning
PlanTierYour plan
EnvironmentWhether the tenant is for test or production
RegionWhere the tenant's data lives
StatusWhether the tenant is up
Rate limitsQuery rate, query burstHow many SKUs per second you can price, and how many at once after a quiet spell
Ingest rate, ingest burstHow many items per second you can write, and how many at once
Max items per requestThe most SKUs one query, or items one batch, may hold; 50,000 unless your plan says otherwise
QuotasArticles, pricelists, pricesThe most the tenant can hold of each. Unlimited when your plan sets none

How the rate limits work, and what to do at one: Rate Limits.


At a Limit​

What happensAnswerWhat to do
Requests faster than your rate429 with Retry-AfterWait and retry; spread the load
One request larger than allowed413Split the request
A quota is full422; nothing is writtenDelete what you no longer need, or move to a larger plan

Features That Depend on the Plan​

FeatureWhat the plan decidesSetting you switch it on with
WebhooksWhether changes can be delivered to webhookschange.events.enabled
Change logHow many changes the change log holdsNone: always on
History retentionWhether you can limit price history, and the most you can keepretention.enabled, retention.max.versions, retention.history.ms

A setting your plan does not include shows as unavailable under Settings → Configuration, and the API refuses it with 403. See Settings.


Changing Your Plan​

Contact support. A new plan's limits take effect within about a minute, with no downtime and no change on your side.